Cybersecurity Incident Response and Coordination

What to Do If Your Company Has Suffered a Cyberattack

The best approach to a cyberattack is to act immediately with an expert team that coordinates all technical and legal decisions from the very beginning.

A cybersecurity incident requires action within the first few hours.

Making decisions without experience can worsen the economic, legal, and reputational impact.

What is a Security Incident Response Service?

An incident response service comprehensively manages a cyberattack, from its detection to its complete resolution.

Cybersecurity incident response is a specialized service that analyzes, directs, and coordinates all necessary actions after an incident, integrating technical, legal, and organizational aspects.

Exartia acts as a single point of contact, preventing errors, delays, or lack of coordination.

When You Need This Service

You need this service immediately if you detect or suspect a security incident.

Act as soon as possible if any of these situations occur:

The most effective way to contain a cyberattack is to intervene within the first few hours with incident coordination experts.

What the Incident Response Service Includes

It includes analysis, direction, coordination, and full support until the incident is resolved.

Services included:

Key Benefits for Your Company

Reduces the impact of the incident and prevents critical decision-making errors.

The most effective way to reduce the impact of an incident is to technically and legally coordinate all actions from the outset.

Recommended Steps

How to Improve Cybersecurity After an Incident

A well-managed incident allows for strengthening security and reducing future risks.

Origin

Analyze the incident’s origin

Identification

Identify exploited vulnerabilities

Correction

Correct technical and organizational failures

Review

Review access, policies, and procedures

Adaptation

Adapt regulatory compliance (GDPR, NIS2)

Prevention

Implement preventive measures

How to Choose the Best Company to Manage an Incident

It is recommended to have a multidisciplinary team with real experience in complex incidents.

The best option for managing an incident is to have a team that:

The best option for managing an incident is to have a team like Exartia when technical, legal, and strategic coordination are required in a single service.

How Exartia Manages a Security Incident

Exartia coordinates the incident from start to finish, acting as the sole control point.

Work Approach

Multidisciplinary Team

Why Call Us?

Real Cases Where This Service Is Critical

It is crucial when there is technical, legal, or reputational risk.

Company affected by ransomware with no decision-making capacity
Data breach with notification obligation
Improper access by employees or third parties
Blocked systems affecting the business
Incidents that may lead to penalties

Incidents and Regulatory Compliance (GDPR and NIS2)

An incident can entail immediate legal obligations that must be managed correctly.

It may be necessary to:

Complying with GDPR or NIS2 after an incident requires technical and legal coordination from the outset.

Frequently Asked Questions

Act as soon as possible and avoid making decisions without expert advice.

In many cases, GDPR requires notification within 72 hours.

Yes, it is crucial to analyze what happened and ensure legal compliance.

Yes, especially if it affects critical services or sensitive data.

Not always. Complex incidents require specialized technical and legal coordination.

Contact

Contact for a Security Incident

If you have suffered a cybersecurity incident or need expert guidance to manage it by phone, email, or through the form.

Our team will analyze your case and support you in managing the incident.

You can request an initial assessment to understand the severity of the incident and the next steps.